Our goal at Willows is to care for kids and families and keep our community healthy. We continue to do this every day. Due to the novel coronavirus we have had to adjust some of our usual practices. If your child is ill, we will discuss his or her symptoms with you by phone before we make an appointment. We have designated completely separate entrances/exits and separate areas of the office for sick and well patients. This lets us be confident, that when you bring your well infant or child into our office, they are separated from sick people. When you call for an appointment, we will give you instructions for where to go when you arrive at our office.
Infants, children, or adolescents of any age who are sick can enter through our back door, and be seen in the back, or “sick” part of the office.
Weekends: We are open Saturday and Sunday mornings starting at 8:30 am to see infants for weight checks, see infants, children, and adolescents with any conditions that need an office visit, take calls in our office, and do virtual consults. Children who are sick and need to be seen can be seen in the “sick” part of our office, with the separate back entrance.
Please note: To ensure that well children are not exposed to sick children, when you bring your child in for a newborn or well visit, we ask that you do not bring your other children. While we recognize that this may be challenging, it allows us to keep well children separate from those who may be sick. There is always the possibility that a family of a six-month-old who comes in for a checkup, also has a three year old with a cough or runny nose, which is a scenario we would like to avoid. We are here to care for our community throughout this difficult time, and will continue to keep you updated.
Social distancing: We can all help stop the spread of the coronavirus by breaking the chain of transmission. Minimize contact with others, avoid crowds, and please follow guidelines for wearing masks.
Please do not hesitate to call if you have any questions. Thank you for your flexibility and understanding as we weather this difficult time together.
Updated October 6, 2020